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Privacy Policy

PT Kunci Rumah Sistema is committed to respecting your privacy and we aim to maintain a high level of trust with all our customers, partners, distributors, and stakeholders by adhering to the principles of applicable data protection and privacy laws in Indonesia. PT Kunci Rumah Sistema treats your online privacy with utmost care and respect. This Privacy Policy elaborates on how we collect your personal information, the purposes for such collection, the ways we use your information, and how we protect it.

Types of Information Collected and Used

PT Kunci Rumah Sistema may collect personal and non-personal identification information from our customers and site visitors in various ways, including when visiting our website, registering a product, filling out a form, and in connection with other activities, services, or resources provided online or at our business premises.

Personal data may include:

Name, identification details, contact information, preferences, purchase history, payment details, and transaction history.

Other information may include:

Service requests, product registrations, inquiries, after-sales support, and communications via mail, phone, SMS, email, internet, or market research.

Non-personal information may include cookies, usage data, or IP addresses to resolve technical issues.

Web Browser Cookies

Our Site may use cookies to enhance user experience. Customers may refuse cookies, but some features may not function properly.

Consent for Use

By using our website, you consent to this Privacy Policy. Consent may be withdrawn at any time by contacting us.

How Collected Information is Used and Disclosed

PT Kunci Rumah Sistema may use your information to:
a. Provide and administer products and services,
b. Process purchases and transactions,
c. Maintain accurate customer information,
d. Communicate about Igloohome products and services,
e. Improve services via feedback and market research,
f. Perform audits and internal management,
g. Enforce or defend legal rights,
h. Ensure compliance with law and safety.

Disclosure of information may occur if:

Required by law,

Needed for contractual purposes,

Shared with trusted third-party providers for services,

Necessary to protect rights and safety of PT Kunci Rumah Sistema and customers.

Important Notice

PT Kunci Rumah Sistema does not sell, rent, or trade personal information to third parties.

Third Party Websites

Our website may contain links to other websites. PT Kunci Rumah Sistema is not responsible for the practices of such external sites.

How We Protect Your Information

PT Kunci Rumah Sistema applies reasonable security measures to prevent unauthorized access, use, or disclosure of personal data.

Retention of Information

We retain personal data in accordance with legal, regulatory, and business obligations.

Changes to This Privacy Policy

PT Kunci Rumah Sistema reserves the right to amend this Privacy Policy at any time. Updates will be published on our website.

Your Acceptance of These Terms

By continuing to use PT Kunci Rumah Sistema’s services, you agree to this Privacy Policy.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

📧 info@kuncirumahku.com

📞 (021) 2252 9291 / 0812 9988 2188
🏢 Toho Complex No. 12A Block C, RT. 1/RW. 3, Kamal Muara, Penjaringan District, North Jakarta, Special Capital Region of Jakarta 14470